DELIVERY AND REFUND

1) By Bank Transfer or EFT (Electronic Funds Transfer)
You can do it to Garanti Bank (TL).

2) Return of Order Fee
In case of cancellation of your orders for possible reasons; SD WEARS Individual Company returns the product price to your account and / or credit card within five working days. However, you need to accurately and completely report your bank account information and / or credit card information to our company financial authorities.

3) Delivery
We try to deliver the products you ordered to the cargo on the same day. For products that take time to procure, the cargo delivery time is 5 working days as specified in the product details. In case of possible delivery delay, you will be informed.
In order to ensure the delivery of the product without any delay, please inform the address of your location as the delivery address during the day.
Your requests will be processed to be prepared according to the delivery type you have determined at the end of the order. Products from our Istanbul-based company will be sent by ARAS cargo company. After your orders are approved, they will be delivered to the Cargo company at the end of 2 (two) business days at the latest.
You can consult our customer representative and discuss different delivery terms.

4) Payment Tracking
If the system in question cannot perform the transaction due to any problem, our visitor is informed about this situation as a result of the payment page.
In case of any error at the specified address, a connection is made with the orderer regarding the order that cannot be delivered.
The validity of the e-mail address specified by our visitor is confirmed by automatic e-mail sent after the order is transferred.
We are also responsible for the bank that we use the credit card system as well as the customer in terms of delivery.

Please be carefull!
Open and check the packages that you think are damaged during shipment in front of the company representative you receive. If you think there is any damage to the product, do not take delivery of the product by holding a report to the cargo company.
After the product is received, it is accepted that the cargo company fully fulfills its duty.
If the product is damaged: Report the report you have prepared as soon as possible to the mail address [email protected].
If you carry out these procedures, we will start working on your package and ensure that the delivery is repeated as soon as possible.
If you briefly explain why you want to return the product in this e-mail, you will help us with our product-related work.